Founded in 2007 in Chicago by a group of telecommunications, software, and user experience experts, AGENT511 is committed to developing productivity enhancement tools that benefit from the latest industry and technology trends. Specializing in delivering integrated communication platforms for utilities, public safety / 911 response, municipalities, and enterprise, AGENT511 is an industry leader in mobile technology to service center communication.



AGENT511 consults, analyzes, and designs best-in-class communications programs. Platforms are integrated and customized to meet clients’ needs and projects are expertly delivered on time, on budget, and with recurring services provided from our local support center.

Unlike its competitors, AGENT511 delivers its products soup-to-nuts, including integration services, hosting and support, technology platforms, and communication services. Its software platform was built from the ground-up and includes sophisticated rule sets, communication preferences, and two-way interactivity. AGENT 511 is highly experienced providing high-availability, superior user experience, and integrated workflows.


AGENT511 works with industry leading integration partners and resellers, offering licensed or hosted and supported technology on a monthly or annual basis. Contact AGENT511 to join our partner program as a technology and/or channel partner.

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Join our team of software communication experts. Software Engineer, Northbrook or Chicago, IL

Participate in the development of new enterprise contact center applications. Seeking Computer Scientists or Computer Engineers with knowledge of Java/J2EE, Linux, and MySQL. You will write and test software and document your work. Experience with networking, SIP, HTML, and mobile app development a plus. Please send resume and cover letter to