AGENT511 to present at EMACS – The Customer Experience Conference

October 10, 2017

AGENT511 is participating in Chartwell’s EMACS – The Customer Experience Conference, October 10-13, 2017 in Phoenix. 

The 2017 EMACS Conference is where utility professionals to network, exchange best practices and share new ideas with one another. This year’s presenters will represent a combination of real-life experience, technical expertise and forward-thinking strategies related to improving the customer experience.

Stop by the AGENT511 booth and discuss how our real-time communications and automated chat enhance your customer’s experience and relieve the burden on call centers.

Our experienced team is also available to talk about the challenges of integrating real-time communications into legacy systems and relevant regulatory compliance issues.