AGENT511 to present at EMACS – The Customer Experience Conference

October 10, 2017

AGENT511 is participating in Chartwell’s EMACS – The Customer Experience Conference, October 10-13, 2017 in Phoenix.

The 2017 EMACS Conference is where utility professionals gather to network, exchange best practices and share new ideas with one another. This year’s presenters will represent a combination of real-life experience, technical expertise and forward-thinking strategies related to improving the customer experience.

Stop by the AGENT511 booth and discuss how our real-time communications and automated chat will enhance your customer’s experience and relieve the burden on call centers.

Our experienced team is also available to talk about the challenges of integrating real-time communications into legacy systems and relevant regulatory compliance issues.