1/19 Enhance dispatch with AGENT511 TEXTBLUE and RapidSOS Premium

Communicate.
Engage. Alert.

AGENT511 software platforms support your digital transformation by expanding your reach and eliminating gaps in the customer journey.

For over a decade our technologies have been trusted to deliver relevant, seamless experiences for public sector and enterprise mission critical services.

Trusted by industry leaders

Our Platforms

Hardened platforms that meet your demanding requirements

REACH

REACH customers via personalized, multichannel communications

REACH Preference Center orchestrates consolidated proactive two-way interactive communications as part of your perfect customer journey.

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TEXTBLUE

Hosted text and multimedia for 9-1-1 and emergency dispatch

TEXTBLUE is a hosted platform integrated with the leading TCC and carriers that delivers seamless integration and premier features. It is integrated with RapidSOS Portal and Intrado Power 911.

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ENFORCE

Comply with TCPA and CCPA customer privacy consent

ENFORCE your organization’s business and legal privacy policies while monitoring wireless portability and do not call events.

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CITYTEXT

Build community trust with expanded communications

AGENT511's CITYTEXT delivers two-way text communications that alleviates congestion through self-service text, social, and voice bots.

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Industries We Serve

Customer support across various industries

ELECTRIC UTILITIES

Talk to our Experts

Our Highlight Reel

Don’t Take Our Word for it. Take Theirs.

PECO's 30-50% increase in customer program enrollments

PECO, an Exelon company, proactively engaged its customers to increase interaction.

View All Case Studies

Government

Smart City: Chicago’s ChiTEXT provides universal access to services and court updates.

Emergency

Greater Harris County 9-1-1 Network creates seamless text experiences with premier features

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