AGENT511 led at EUCI Customer Engagements and TCPA Compliance

December 12, 2016

AGENT511 Managing Director, Jay Malin took part in a panel discussion at EUCI Customer Engagements in New Orleans, December 6-7. Titled Enabling a Digital Customer: A Vendor Panel Discussion, Malin was joined by Rob Gilpin, Regional Sales Director of KUBRA, and Chris Clark, Director of Risk and Compliance at Neustar to discuss how customer preference systems have been integrated with utilities to improve communication and customer experience.

Earlier in the year, AGENT511 and Malin also spoke at EUCI TCPA Compliance in Denver, November 14-15 on Strategies for Mitigating Different Types of TCPA risks.