TEXTBLUE-RapidSOS

The Original and Exclusive Text-to-911 Provider Integrated in RapidSOS

Not all integrations are alike. AGENT511 TEXTBLUE is the only pure TCC text-to-911 platform integrated into RapidSOS Portal that includes browser, audio, and queue notification, map integration, and user position. Premier Portal set-up fees are subsidized through April 2023. Get in touch today.

View TEXTBLUE-RapidSOS brochure
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Discover the AGENT511 TEXTBLUE-RapidSOS joint solution. Watch our demo

AGENT511 TEXTBLUE is a leading provider of text-to-911 solutions with advanced features such as text back, automated language translation, multimedia, and streaming video. The platform is trusted by the Greater Harris County 9-1-1 Network, the City of New York, SFO Dispatch, and PSAP’s of all sizes.

TEXTBLUE is now embedded into RapidSOS and offers ECCs a seamless interface for managing text-to-911 and text-from-911 calls. Advanced features expand community coverage and increase situational awareness.

AGENT511 TEXTBLUE assists with carrier and system provisioning and – together with RapidSOS – offers technical support.

Watch our pre-recorded demo of TEXTBLUE-RapidSOS

Only Pure Text-To-911 Integrated Into RapidSOS

TEXTBLUE is the original and exclusive text-to-911 provider integrated in RapidSOS, with many unique features none of the other providers offer.

  • Single-sign on; one screen only
  • GIS map integration
  • New call notification and user management
  • Send text-from-911 using 911 and 911-911 and non spam ridden 10-digit numbers
  • Subsidy available for RapidSOS Premium Portal customers
Watch TEXTBLUE-RapidSOS in action

Multimedia Situational Awareness

Leverage artificial intelligence and multimedia to deliver a complete operational view to first responders. TEXTBLUE-RapidSOS puts dispatch in control of streaming video and multimedia, and includes web location for more accurate service delivery.

  • Requested and controlled by dispatch
  • Native MMS pictures and recorded video and live streaming video
  • Live streaming video is shareable with first responders and is fully archived
  • Accurate device location is available via 9-1-1 and 911-911
  • Automated language translation is supported for over 100+ languages
  • Intrado Viper integration available
View TEXTBLUE-RapidSOS brochure

Advanced Text Features

The partnership enables 911 telecommunicators to receive AGENT511 TEXTBLUE feature-rich, text-to-9-1-1 and multimedia content via RapidSOS Portal.

  • TCC text-to-911 with carrier location and height
  • RapidSOS Portal and Premier Portal
  • Portal inbound text call notification
  • Portal location map integration
  • Text-from-911 via 911-911 (and not 10-digit spam numbers)
  • Reports dashboard with subpoena download
  • Integration with NICE, Eventide, and ECaTS
Watch TEXTBLUE-RapidSOS in action

TEXTBLUE Results

AGENT511 award-winning applications have run consistently for over a decade.

  • TEXTBLUE is delivered nationwide in Canada across all wireless carriers and 9-1-1 centers
  • Chicago OEMC was the first nationwide to solicit picture messages in 2010 via TEXTBLUE
  • Our client, Greater Harris County 9-1-1 Network, was the first 9-1-1 agency to offer location-based text for accessibility
  • TEXTBLUE helps to combat human trafficking at San Francisco Airport by providing a ‘silent’ text channel to request help
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OUR IMPACT

Greater Harris County Case Study

Text-to-911 with rich features such as text back, language translation, and recorded multimedia since 2012.

View our Greater Harris County 9-1-1 Case Study
OUR IMPACT

Wireless carriers selected TEXTBLUE to facilitate texting

TEXTBLUE was deployed nationwide to provide access to emergency dispatch services for hard of hearing and speech impaired citizens.

View our Canada's T9-1-1 deployment Case Study

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