AGENT511's ENFORCE is a a privacy consent platform that maintains and applies user opt-in policies for web, Internet, and carrier communications throughout the organization breaking down communications silos and making privacy simple.
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Troubled by systems that can only make voice calls because they can’t delineate between wireline and wireless numbers? Troubled by systems for which your consent request could take several days?
Major communications silos can be avoided by a single consent broker that receives updates from carriers and different platforms and publishes updated lists. This allows for consolidation of data and maximizes integrity across the organization.
New tools, best practices, and real-time data synchronization interfaces are important components in any customer engagement strategy. And that’s why we created ENFORCE, a privacy compliance broker that offers simple solutions to complex business issues.
ENFORCE is designed to help protect your company by collecting, managing, and storing all customer contact information. Key benefits include:
ENFORCE automatically applies business logic to customer interactions to maximize privacy protections in accordance with communications channel and program type. Key features include:
AGENT511 award-winning applications have run consistently for over a decade.
ENFORCE filters messages across communication silos, including REACH Preference Management. The platform is configured to differentiate events that do not require explicit consent such as service interruptions.
ENFORCE maintains consumer consent and filters access to customer information over the Internet in accordance with CCPA.
