Join Jay Malin, ENP, from AGENT511 at National NENA, June 20th, 2018 at 11:15 am, to learn about how automation and intelligence can be applied to text and social communications for major events. Visit with AGENT511 team members in Nashville to learn more about TEXTBLUE for emergency communications centers.
“Artificial intelligence (AI) and automation will help PSAPs address major events and media such as text and social communications. Automation is widely deployed and is ready to deliver simple triage such as grouping messages by location and phrases and providing automated instructions and contact information. This presentation describes AI and how automation will be leveraged to meet the PSAP challenge of more events and communications.”