Livingston County, NY has successfully leveraged AGENT511 text-to-911 integration with RapidSOS Portal for over a year.
Amanda Schultz, Director of Communications at Livingston County Sheriff’s Office, explains how the solution has enabled them to provide a much faster, more accurate emergency service to their community.
The TEXTBLUE platform was selected for the partnership because of several core capabilities:
- Location accuracy
- Multilingual character and automated language translation
- Reverse text-to-911
- Seamless integration with RapidSOS
- Ease-of-use for the telecommunicators