The ability to rapidly respond to emergencies depends both on the expediency and quality of information. Therefore, multimedia situational awareness is essential as first responders race to tackle danger. AGENT511 TEXTBLUE offers dispatchers the tools to build a 360-degree view of the incident that includes text, pictures, and location.
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An estimated 240 million calls are made to 9-1-1 in the U.S. each year. In many areas, 80% or more are from wireless devices. The ability to reach out for help to our local 9-1-1 responders is something we have come to take for granted.
Adding text and multimedia extends this lifeline for those with hearing and speech impairments, as well as others such as foreign language speakers and those discreetly reporting domestic abuse or trafficking. Further, it offers situational awareness for pocket dials and major incidents.
TEXTBLUE is an industry-leading tool that provides North American and International agencies seamless access to next-generation media today.
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AGENT511 TEXTBLUE platform bridges the gap between the wireless and 9-1-1 industry standards (ATIS, J110) and the needs of agencies regardless of Next-Generation readiness.
AGENT511 award-winning applications have run consistently for over a decade.
Text-to-911 with rich features such as text back, language translation, and recorded multimedia since 2012.
View our Greater Harris County 9-1-1 Case Study
TEXTBLUE was deployed nationwide to provide access to emergency dispatch services for hard of hearing and speech impaired citizens.
View our Canada's T9-1-1 deployment Case Study
