AGENT511 integrates with Intergraph’s CAD 9.2 to deliver text messages and two-way chat as a TDD alternative and for reporting emergencies.
“More than 60 percent of North Americans regularly use text messaging, more than 50 percent of callers use mobile phones to notify authorities, and ten percent of the caller community may be hearing impaired,” said Jay Malin, Ph.D., Managing Director, AGENT511. “The integration of Intergraph’s I/CAD 9.2 software with AGENT511’s offerings provide unprecedented flexibility to the public, meets the demands of a growing demographic, and maximizes situational awareness at the PSAP.”